PRIVACY POLICY

Last Updated: September 24, 2026

Steeltech, LLC. (“Steeltech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when visiting our website. This Privacy Policy explains what information we may collect, how we use that information, how we protect it, and the choices available to you.

By accessing or using the Steeltech website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, email, telephone communications, contact forms, quote requests, or other communications with Steeltech.

This information may include:

• Name
• Company or organization name
• Job title or position
• Email address
• Telephone number
• Mailing or business address
• Project or application information
• Product or service inquiries
• Engineering or technical information
• Quote or request-for-information details
• Information submitted through forms on our website
• Any other information you voluntarily provide

Engineering, Technical, and Project Information

Steeltech provides engineering, industrial manufacturing, alloy, casting, heat-treatment, steel-mill, and related products and services. Information submitted in connection with a project or inquiry may include technical specifications, drawings, dimensions, photographs, application information, operating conditions, or other business and engineering information.

Steeltech uses this information for legitimate business purposes, including evaluating customer requirements, responding to inquiries, preparing quotations, providing engineering assistance, and delivering requested products or services.

We take reasonable steps to protect confidential business and technical information submitted to us. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information Collected Automatically

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information
• Technical information necessary to maintain website security and performance

This information may be used to understand how visitors use our website, troubleshoot technical problems, improve website performance, and maintain website security.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website usage, and support website security.

Cookies may also be used by third-party services integrated into our website for analytics or other functionality.

You can generally control or disable cookies through your web browser settings. Disabling cookies may affect certain features of the website.

How We Use Information

Steeltech may use information collected through the website or through communications with us to:

• Respond to customer inquiries
• Respond to requests for quotations
• Provide information about products and services
• Evaluate engineering and manufacturing requirements
• Communicate with customers, suppliers, and prospective customers
• Process and manage business relationships
• Provide customer service and technical support
• Improve our products, services, and website
• Monitor website performance and security
• Prevent fraud, abuse, or unauthorized activity
• Maintain business and operational records
• Comply with applicable legal and regulatory requirements

Information Sharing

Steeltech does not sell personal information.

We may share information when reasonably necessary for legitimate business purposes, including with:

• Employees and representatives who need the information to perform their duties
• Contractors and service providers that assist with website hosting, technology, communications, analytics, or business operations
• Manufacturing, engineering, logistics, or other business partners when necessary to fulfill a customer’s request or provide services
• Professional advisors, auditors, or legal representatives
• Government agencies or law enforcement when required by law or legal process

We seek to limit information shared with third parties to information reasonably necessary for the applicable business or legal purpose.

Confidential Business Information

Steeltech recognizes that customers and prospective customers may provide confidential or proprietary business, engineering, manufacturing, or technical information.

Information submitted through the website or directly to Steeltech may be used to evaluate and fulfill business requests. Steeltech takes reasonable measures to protect such information from unauthorized access or disclosure.

Customers with specific confidentiality or nondisclosure requirements should communicate those requirements to their Steeltech representative and may enter into separate confidentiality or nondisclosure agreements when appropriate.

Third-Party Services and Websites

The Steeltech website may use or link to third-party services, websites, applications, social media platforms, mapping services, analytics services, or other external resources.

Steeltech does not control the privacy practices of third-party websites or services. Your use of those services may be governed by their respective privacy policies and terms of use.

We encourage visitors to review the privacy policies of third-party services before providing personal information.

Data Security

Steeltech maintains reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.

Despite these safeguards, no website, electronic communication system, or data-storage system can be guaranteed to be completely secure.

Data Retention

Steeltech may retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.

The length of time information is retained may vary depending on the nature of the information and the applicable business or legal requirements.

Communications

If you provide your contact information to Steeltech, we may use it to respond to your inquiry, provide requested information, communicate regarding a project or quotation, or otherwise conduct legitimate business communications.

You may request that we stop sending non-essential communications at any time.

Children’s Privacy

The Steeltech website is intended primarily for business and industrial users and is not directed toward children under the age of 13.

Steeltech does not knowingly collect personal information from children under 13 through the website.

Your Privacy Choices

Depending on applicable law, you may contact Steeltech regarding information you have provided to us and may request:

• Access to certain personal information
• Correction of inaccurate information
• Information regarding how your information is used
• Deletion of information where legally appropriate
• Restrictions on certain uses of your information

Certain information may need to be retained when required for legitimate business purposes, contractual obligations, legal compliance, or other applicable requirements.

California and Other State Privacy Rights

Privacy laws in certain states may provide residents with additional rights concerning their personal information.

Where applicable, Steeltech will comply with legally required privacy rights and requests. The availability and scope of such rights may depend on the applicable law and whether Steeltech is subject to that law.

Changes to This Privacy Policy

Steeltech may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable laws.

When changes are made, the updated policy will be posted on this page along with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acknowledgment of the updated Privacy Policy.

Contact Information

Questions regarding this Privacy Policy or Steeltech’s privacy practices may be directed to:

Steeltech, LLC.
1251 Phillips Ave S.W.
Grand Rapids, MI 49507-1589
Phone: (616) 243-7920
Fax: (616) 243-0091
Website: steeltechltd.com

Steeltech provides customer service at the telephone number listed above.

If you have a question about privacy, personal information, confidential project information, or information submitted through the website, please contact Steeltech directly.